Community Lending Officer - Los Angeles
Company: Citigroup Inc.
Location: Los Angeles
Posted on: November 1, 2024
Job Description:
The Community Mortgage Lending Officer is an experienced
professional responsible for driving mortgage sales and client
relationships through engagement with community clients, diverse
real estate agents, and affordable housing non-profit partners in
coordination with the Consumer Product Sales team. The role is
directly responsible for the sale of a specific product or product
set directly to clients.Responsibilities:
- Consult with customers about their financial situation,
financial and personal objectives and lending needs for the purpose
of helping them achieve their home ownership goals.
- Collect and analyze information about the customer's financial
situation, financial and personal goals, tolerance for risk and
change, plans for the future, income, assets, debts, cash flow, and
credit history.
- Analyze financial information for customers to make an initial
assessment regarding whether the customer and the property may
qualify for a particular lending solution.
- Make recommendations to customers about which lending solutions
would best meet the customers' financial and personal
objectives.
- Advise customers about the consequences, risks, and benefits of
alternative lending solutions.
- Promote Citi's brand, and promote Citi as the provider for
lending and other financial solutions. This includes promoting Citi
and its financial services to real estate agencies, builders, other
referral sources, and customers.
- Visit customers outside of Citi's offices, with such visits to
vary based on clientele, geography, market conditions, and other
factors.
- Work as a team with all internal partners to support and grow
our customers.
- Refer customers who seek financial services other than lending
solutions to the appropriate Citi professionals.
- Partner with Operations teams to ensure the seamless transfer
of the loan application in order to provide documents to the
Processors and acquire any additional information needed by the
Processors and/or Underwriters.
- Work with Processors/Closers and customers to ensure the timely
closing of the customer's loan.
- Go outside to key referral relationships (Realtors, CPA's,
Builders, etc.) to drive mortgage business into the bank.
- Appropriately assess risk when business decisions are made,
demonstrating particular consideration for the firm's reputation
and safeguarding Citigroup, its clients and assets, by driving
compliance with applicable laws, rules and regulations, adhering to
Policy, applying sound ethical judgment regarding personal
behavior, conduct and business practices, and escalating, managing
and reporting control issues with transparency.
- Introduce clients to segment partners when appropriate
(including but not limited to Bank, Wealth Management, Small
Business, Cards, etc.).
- Keep abreast of trends and developments in local marketplace,
as well as changing rules and regulations across the industry, and
expand internal and external network to better serve clients and
industry professionals.
- Attend a minimum of 2 - 3 Diverse Realtor and/or affordable
housing nonprofit events per month.Qualifications:
- 2-5 years relevant experience.
- Residential Mortgage experience required.
- 3+ years previous mortgage sales experience required.
- Established relationships with diverse realtor organizations
and affordable lending nonprofits in origination territory.
- Experience with community loan products inclusive of
specialized LMI mortgage solutions, lender paid assistance programs
and 3rd party assistance programs.
- Established book of business.
- FHA/VA & conventional loan experience is preferred.
- The ability to comprehend and explain financial calculations
and pricing alternatives.
- The ability to communicate with customers about the proper
documents and information needed to obtain a particular loan.
- Knowledge of the laws and regulations that govern consumer
lending, including fair lending, privacy, and RESPA.
- Demonstrated customer service skills.
- Self-motivated and able to work independently.
- Strong relationship development and management skills.
- Expertise of general lending products and overall mortgage
industry.
- This position requires the employee to register as a mortgage
loan originator with the Nationwide Mortgage Licensing System and
Registry ("Registry") and obtain a unique identifier from the
Registry before engaging in mortgage loan originator
activities.
- Originate a minimum of 3 loans per month with a minimum mix of
50% being either CRA eligible or within minority tracts.Education:
- Bachelor's/University degree or equivalent experience.Job
Family Group: Consumer SalesJob Family: Consumer Product SalesTime
Type: Full timePrimary Location: Los Angeles California United
StatesPrimary Location Salary Range: $90,000.00 - $90,000.00Citi is
an equal opportunity and affirmative action employer.Qualified
applicants will receive consideration without regard to their race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.Citigroup Inc.
and its subsidiaries ("Citi") invite all qualified interested
applicants to apply for career opportunities. If you are a person
with a disability and need a reasonable accommodation to use our
search tools and/or apply for a career opportunity review .View the
poster. View the .View the .View the .
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Keywords: Citigroup Inc., Bell Gardens , Community Lending Officer - Los Angeles, Other , Los Angeles, California
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