Guest Relations Coordinator
Company: Hyatt Vacation Ownership
Location: Escondido
Posted on: September 29, 2024
Job Description:
Are you looking for a place where meaningful moments are made
together? - - -At Hyatt Vacation Club (HVC), we make vacation
dreams come true for travelers around the world in a supportive,
friendly, and beautiful work environment. As a Guest Relations
Coordinator at HVC, you will assist in providing our Owners/guests
with experiences and events to make memorable vacation memories,
where everyone is connected by care and inclusivity.--- -
Our Hyatt Vacation Club at The Welk location in Escondido, CA is
looking for a Guest Relations Coordinator to join their Sales &
Marketing team!
Pay: $16 per hour plus commission & bonuses -Schedule: -10am to
6:30pm or 11am to 7:30pm, must be open to work weekends
-------Where great benefits lead to a life fulfilled.--- -
- Competitive Pay--- -
- Medical/Dental/Vision/401K opportunities--- -
- Travel discounts--- -
- Credit Union Membership--- -
- Tuition Reimbursement--- -
- Professional Counseling & Family Support--- -
- Growth and Development Opportunities--- - -*Benefit eligibility
will vary by position--- ---- -As a Guest Relations Coordinator, a
typical day will include:------ -
- Communicates with preview tour customer via telephone before
their scheduled arrival and tour date.------ -
- Provides detailed information about property amenities.------ -
- Engages customers in conversation regarding their stay,
property services, and area attractions/offerings.------ -
- Identifies special customer needs and arranges to have those
needs fulfilled upon customer arrival.------ -
- Addresses customers' service needs in a professional, positive,
and timely manner.------ -
- Offer concierge-style services to guests coming to stay with us
on a promotional vacation package.--- ---- -Guest Experience and
Company Standards--- -
- Welcome and greet guests and anticipate and address their
needs.--- -
- Interact with colleagues and guests professionally and
promptly.--- -
- Always follow company policies and safety procedures.--- ----
-To Become a Guest Relations Coordinator at HVC:------ -
- Available to work various shifts, holidays, and both weekend
days.--- -
- Enjoy talking with guests by phone and/or in person with
excellent written and verbal communication skills.--- -
- Reach overhead and below the knees, perform bending, twisting,
pulling, and stooping, and be able to stand, sit, or walk for an
extended period of time.--- -
- Lift/Carry/Push/Pull Items that Weigh up to 10lbs without
assistance.--- -
- Position may require background and drug screening contingent
on company policy in accordance with applicable legal
requirements.------ -
- May be asked to operate company vehicles following our company
policies and standards (including but not limited to golf
carts).--- -Hyatt Vacation Ownership is an equal opportunity
employer committed to hiring a diverse workforce and sustaining an
inclusive culture.
Keywords: Hyatt Vacation Ownership, Bell Gardens , Guest Relations Coordinator, Other , Escondido, California
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